Prepared carefully. Guided impartially. Decided by the parties.

Mediation is a structured process, but it remains flexible enough to respond to the people and issues involved.

Inquiry & conflict check

Provide the names of participants and representatives, the type of dispute, the location, and any upcoming deadlines. We first confirm that no conflict prevents Angela from serving.

Suitability, format & fees

We discuss whether mediation is appropriate, who should attend, whether the session will be online or in person, the estimated time, and the applicable fee arrangement.

Scheduling & preparation

Once the date is confirmed, participants receive preparation instructions. Brief statements or key documents may be requested so the mediator understands the issues before the session.

The mediation session

Angela explains the process and guides the discussion. Participants may meet together and, when appropriate, separately in private sessions to clarify concerns and explore options.

Agreement or next steps

If agreement is reached, the terms may be documented by the participants or counsel. If not, the parties leave with clearer information about the issues and their available next steps.

What remains constant

The principles supporting every mediation.

Neutrality

The mediator does not represent either participant, decide fault, or impose an outcome.

Confidentiality

The process is generally private, subject to applicable law, rules, and the mediation agreement.

Preparation

Clear expectations, the right attendees, and focused information help everyone use the session well.

Party control

Participants decide whether to agree and what terms, if any, are workable for them.

Online or in person

A format that supports productive participation.

Virtual mediation can reduce travel and make it easier to include parties, counsel, insurers, experts, or decision-makers in different locations. In-person sessions are available by arrangement in the United States and United Kingdom.

Check availability →